After  Sales

We pride ourselves on good after sales service.

• Customer assisted start-up of a new machine is provided, worldwide, from our experienced technicians or local agent.
• 24/7 technical support is available during peak harvesting periods.
• Service Contracts are offered, providing customer peace of mind and facilitating their financial planning.
• Machine surveys can be requested either post or pre-harvesting to provide the customer with a detailed report and if required, recommended spare parts.
• As a result, machine overhauls can be carried out to customer requirements, maintaining and extending the optimum working life of the machine.
• Our Spare Parts team combines many years of product and customer experience and technical knowledge. Their objective being to provide good customer service in terms of availability of parts and speedy and timely delivery worldwide.

"In the current economic climate it is ever more important to be able to fix costs in your business for the long term. The Contract Servicing offered by PMC Harvesters allows just this. On purchasing a new machine you are able to totally fix this element of your harvesting costs immediately. Allied to this is that each year the machines are overhauled by knowledgeable and skilled technicans, in a factory environment. Since Fen Peas started with this policy, we have been pleasantly surprised that it has also proved cost effective. Once the overhauls are complete, the machines are returned to us in pristine condition, ready to harvest"
Stephen Francis, Fen Peas